What we actually do
Think about the last thing you ordered online. A phone case. A pair of shoes. The cereal on a store shelf.
Before it reached anyone, it lived in a warehouse. Someone stored it, counted it, picked it. A truck carried it. A schedule got it there on time.
That whole invisible journey? That's us.
It started with one truck.
One man, one truck, and a load of watermelons. His name was Fred Hermann.
Nearly 100 years later, his great-grandson Jeff Hermann runs the company — the 4th generation of the same family.
From one watermelon truck → to one of America's most trusted logistics companies. You're part of that story now.
Why companies trust us
Most logistics companies just book other people's trucks. Hermann is different — we're asset-based.
We own our trucks and our warehouses, so we control the entire journey. Nothing disappears into a stranger's hands.
Our customers are food brands, retailers, chemical makers, importers — businesses whose whole reputation rides on their products showing up right. They don't just hire us. They rely on us.
Logistics 101
Logistics is really one idea: the right thing, in the right place, at the right time. Here's the journey almost every product takes.
Don't memorize these. You'll know them by Friday.
The WMS
WMS = Warehouse Management System. The software brain of the whole operation.
Picture a live map of every single item in the building — where it sits, how many there are, where it's headed.
Map is right → everything flows. Map is wrong → people get lost.
Why you matter
Here's what nobody tells interns on day one: the information you type IS the operation.
Every number quietly tells a driver where to go, a warehouse what to pick, a customer what they're getting, an accountant what to bill. When it's right, nobody notices — that's the job done perfectly.
- Address ends in 1400. She types 1100.
- The truck rolls to the wrong place
- The real customer waits
- Their production line slows
- Money lost. Trust dented.
One wrong digit did all of that.
Same task. Same pressure. But before hitting enter, she checks the address against the order — and catches a typo no one else saw.
Her best work was completely invisible — because she prevented a problem instead of causing one.
"Slow is smooth.
Smooth is fast."
Rushing makes mistakes — and fixing a mistake takes far longer than doing it right the first time.
So early on, don't try to be fast. Try to be accurate. The speed shows up on its own. It always does.
Crawl → Walk → Run
Nobody expects you to be great tomorrow. Every expert here started exactly where you're standing.
Your only goal for week one: a little better than yesterday.
How to carry yourself
You don't need experience to look like a pro. You just need these.
- Be early. Early is on time.
- Look people in the eye. Say hello.
- Take notes. Write everything down.
- Ask questions. "I don't know yet" is a strong answer.
- Own mistakes fast. Everyone respects that.
- Phone away, unless it's part of the task.
- Respect everyone — equally.
The warehouse associate, the driver, the manager, the CEO — treat them all the same. The people loading the trucks know things no manual can teach you.
Think like an owner
Average interns finish the task. Exceptional ones ask:
See something off? Say so, politely. Spot a better way? Share it, respectfully.
You won't break anything by being curious. That's how you become the intern people remember.
Your first week
- Bring a notebook. Actually use it.
- Learn people's names. Use them.
- Double-check before you hit enter.
- Never guess — ask.
- Write down every new word you hear.
- Thank the people who help you.
Master the small things, and the big things take care of themselves.